Terms of Use
Last Updated: January 2022
This website (hereinafter Integrera) is made available to you for informational purposes.
General
- These general terms apply to all sales of Integrera services, including but not limited to the development and implementation of IT solutions, IT services related to service and support, software and IT solution maintenance, consulting services, and software licensing, unless expressly deviated from or modified in writing, and it can be determined with certainty that it was intended to deviate from these terms.
- These terms distinguish between standard integrations, which are integrations provided out of the box from Integrera's integration library, and custom integrations developed to meet the customer's needs.
Responsibility
- Integrera has no control over or responsibility for the content published by advertisers or other third parties on Integrera's websites and via links and is not responsible for such content.
- To the extent permitted by Norwegian law, Integrera, its representatives, and employees are not liable for loss or damage, either directly or indirectly, that may occur in connection with your use of the Service.
- Integrera is not obliged to become involved in any disputes between two or more users of the service or between users of the Service and any third party.
- You shall indemnify Integrera from any claim and all disputes against us by third parties arising from your use of the Service.
Intellectual Property Rights
- Integrera has full rights to integrations, trademarks, logos, trade names, domains, know-how, and other intellectual property rights associated with Integrera and the Service. Integrera's intellectual property rights may not be used without written approval from Integrera.
Requirements of Use
- You shall use the Service in accordance with the current terms of use and applicable law, regulations, and practices.
- You shall not use the Service in a manner that is criminal, unlawful, harassing, false, harmful, or discriminatory or that infringes on the rights of others. You shall not use the Service in a way that damages, disrupts, or impairs the functionality or security systems of the Service.
Delivery
- Delivery time may vary depending on whether an integration is custom or not. If it is a standard integration, you will usually be able to get started quickly unless assistance is needed for setup.
- For custom integrations, the customer receives an estimated delivery date. Delivery time may be longer in the summer and at the end of December, as well as due to delays caused by third-party systems being integrated with. Integrera always strives to inform the customer about delayed delivery and the reasons for it. As a customer, you can always contact our support at support@integrera.no to get information about the status of your delivery.
Suspension, Exclusion, and Deletion
- Integrera kan midlertidig eller permanent stenge tilgang til Tjenesten. Midlertidig stenging kan eksempelvis skje ved teknisk oppgradering.
- Permanent stenging kan eksepelvis skje ved mislighold av betaling for Tjenesten.
- Ved mistanke om brudd på disse vilkårene kan Integrera midlertidig nekte deg å bruke Tjenesten. Dersom det viser seg at du har brutt disse vilkårene, kan Integrera beslutte å utestenge deg fra Tjenesten permanent.
Processing of Personal Data
- Integrera will process personal data about you to the extent necessary to provide the Service and its content. The processing of personal data is further described in Integrera's privacy policy.
- You are responsible for ensuring that the personal data you provide in connection with the Service is correct and up to date.
- Integrera has no control over or responsibility for privacy practices on advertisers' and other third-party websites. Integrera therefore encourages you to always review external service providers' policies on this.
Prices, Payment, and Termination
- Integrera has the right to increase its general service prices with one month's notice. Price increases cannot be retroactive.
- Unless otherwise agreed, Integrera invoices the customer in advance semi-annually, with automatic renewal.
- The subscription can be terminated with effect from the current billing period + 1 month. The termination must be directed to support@integrera.no. It is always the customer's responsibility to be able to document the termination.
Angrerett
- Angrerettloven gjelder ikke for kjøp og avtaler mellom virksomheter. Selger gir ikke angrerett på leveranse av produkter, så fremt annet ikke er skriftlig avtalt.
Compensation
- Regardless of the basis for a claim and regardless of the degree of negligence, the supplier is not liable for consequential and indirect damages, including but not limited to loss of operation, loss of profit, loss of data, or costs of re-establishment.
- The supplier is not liable for the customer's loss resulting from a third party, such as a hacker, gaining access to the customer's data or parts of it, unless third-party access is the result of the supplier's grossly negligent or intentional act or omission.
- Under no circumstances can the customer claim compensation and/or proportional reduction from the supplier that together exceeds (i) 50% of the total actual payment made by the customer for the service on which the claim is based, or (ii) in the case of ongoing services, 50% of the actual payment made by the customer during the last (incoming) year for the service on which the claim is based. This maximum applies contract by contract (as payments under another contract are not included), which is the total accumulated maximum for all conditions that may entitle the customer to compensation and/or proportional reduction during the contract period, regardless of the degree of negligence and regardless of whether there is a breach of any warranties on the part of the supplier.
Changes
- Integrera may make changes to these terms and to the content and functionality of the Service. Integrera will notify of significant changes.
- By continuing to use the Service after the changes take effect, you are deemed to have accepted the changes. If you do not accept the changes in the terms, you do not have the right to continue using the Service.
Dispute Resolution
- Any disputes between you and Integrera shall be sought to be resolved amicably between the parties.
- The terms of use are subject to Norwegian law, and the Oslo District Court is the legal venue.